Refund Policy

Refund Request Timeline

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You may request a refund within 2 days (48 hours) of payment.

All refund requests must be submitted in writing to our support email:
📧 contact@launcheasesolutions.com

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Conditions for a Refund

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Refunds will be granted if one or more of the following conditions are met:

• ⏱️ Non-Delivery: Services have not been delivered within 2 months of full payment, unless otherwise communicated and agreed upon in writing.

• ⚠️ Justified Dissatisfaction: The client provides a clear and legitimate reason for dissatisfaction, such as a breach in scope of service, repeated delivery delays, or significant lack of communication.

• ❌ Project Cancellation: A request is made within the 2-day refund period, and services have not yet been partially or fully delivered.

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Exclusions from Refunds

• Refunds are not available after the 2-day request window unless justified by non-delivery.

• No refunds will be issued for completed services or when client-side delays (e.g., missing documents, unavailability) affect delivery.

• Third-party fees (domain names, banking services, etc.) are non-refundable.

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Refund Method

Refunds will be processed using the same method of original payment (e.g., credit card) and may take 5–10 business days to appear on your statement.

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How to Request a Refund

To request a refund, please email us at contact@launcheasesolutions.com with:

• Your full name

• Service purchased

• Date of payment

• Reason for your refund request

We will review your request and respond within 3 business days.